Responsible Gaming —
Let fun stay fun
fa999bet believes that gaming is for entertainment. Our protection tools, age policy and 24/7 support team are here for you — so that playing always stays in control and enjoyable.
What is Responsible Gaming?
Responsible gaming means an approach where players enjoy entertainment within their own limits of ability, time and money. At fa999bet we believe that all casino games and sports betting are purely for fun — not a source of income or a way to solve financial problems.
fa999bet is known to hundreds of thousands of players in Bangladesh as a safe and reliable platform. We place the highest priority on the wellbeing and financial security of every member. That is why our platform offers multiple protection tools that you can use yourself to manage your gaming habits.
Remember — gambling can be addictive. If you ever feel that gaming is having a negative effect on your daily life, family relationships or financial situation, contact us right away.
For Ages 21+ Only
The minimum age to register and play at fa999bet is 21 years. Providing false information about your age will result in permanent account closure. Preventing underage play is our priority.
Our Protection Tools
fa999bet gives you six powerful control tools — making responsible gaming straightforward and manageable.
Deposit Limit
You can set a limit on how much you deposit per day, per week or per month. Once a limit is set it takes effect within 24 hours, and any request to increase it takes effect after 7 days.
Time Limit
Decide in advance how long you will play each session. When the set time is up, the system will notify you automatically. This tool is very effective at preventing excessive play time.
Self-Exclusion
If you feel that gaming is becoming harmful, you can close your account yourself for a set period — 30 days, 6 months or permanently. Just let us know via live chat.
Cooling-Off Period
If you need a short break, pause your account for anywhere from 24 hours to 6 weeks. During this time logging in or making transactions will not be possible, but your account will not be deleted.
Loss Limit
Set a maximum amount you are willing to lose over a given period. Once the limit is reached, the system will automatically stop accepting your bets.
24/7 Support
For any question or issue related to responsible gaming, our Bengali-speaking support team is available around the clock. Reach us via live chat or email.
Warning Signs
If you notice any of the following signs, it means gaming may be becoming a problem for you. Seek help now.
- You keep increasing your bets to try to recover money you have lost.
- You want to stop playing but find you cannot.
- You are hiding your gaming activity from family or friends.
- You are using money meant for essential expenses or savings to play.
- You feel restless or irritable when you are not playing.
- You are prioritising gaming over work, studies or relationships.
- You are taking on debt or lying to others to cover your gaming losses.
Steps to Get Help
If you notice any of the above signs in yourself, follow the steps below.
Give Yourself a Break
Contact live chat to activate cooling-off or self-exclusion — it will take effect within minutes.
Tell Someone You Trust
Let a family member or friend know. Their support can be a real help in recovery.
Seek Professional Help
If needed, speak with a mental health professional or counsellor.
How to Use the Tools
fa999bet's responsible gaming tools are very easy to use. Take control yourself in just three steps.
Log In to Your Account
Log in to your fa999bet account and go to your profile.
Open Settings
Go to the "Responsible Gaming" section and choose the tool you want.
Set Your Limit
Choose your limit or break duration — it takes effect right away.
If you cannot find the setting or need help, contact our 24/7 Live Chat.
Protecting Minors
fa999bet strictly prohibits any form of gaming and betting for anyone under 21. Age is verified at registration and additional identity documents may be requested when necessary.
If someone in your household is 18 or 20 and interested in online gaming, use parental control software on your computer or phone. Do not hand your device to a minor while you are still logged in.
If you have any suspicion, notify us immediately at [email protected] or via live chat — we will act quickly.
Contact Us for Support
Our team is always ready to help with any question about responsible gaming, limit settings or self-exclusion requests.
Live Chat Support
In Bengali, 24 hours a day, 7 days a week.
Email
[email protected]
Response Time
Instant reply on live chat, quick response by email.
Confidentiality Assured
All your information is kept completely private.
Frequently Asked Questions
The most frequently asked questions about responsible gaming.
Enjoy fa999bet Safely
Enjoy our cricket betting, slots or live casino — all responsibly. If you have questions, visit the FAQ page.